The alchemy of designing successful experiences

Main sections: Intro | Service Design | System Design | Business Design

When it comes to the alchemy of designing successful experiences, there are three key ingredients that come into play to unlock value for both customers and businesses. We need to know what they are and how they can be combined. Service Design, System Design and Business Design are the bedrock of any successful product experience. If you master these key ingredients, you will also master the design thinking practice.

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Product Design – How fintech products, as the mortgages, are fitting the online market rules?

88% of loan officers said that referrals from current clients are one of their most successful marketing tactics for the financial products as the mortgages

How fintech products, as the mortgages, are fitting the online market rules?

Fintech products are very far from being up-to-date with the online marketing strategies. Compared to other sectors, there’s a lot of room for improvements and developments regarding the way how the products (eg the mortgages) are promoted and sold by the financial players

The full article is available here: https://www.outboundengine.com/blog/2017-mortgage-marketing-benchmarks-report-new-report/

 

Product Design – How can design patterns boost the Financial Inclusion?

How can design patterns boost the Financial Inclusion?

The onboarding process it will be the key feature to boost the Financial inclusion

With almost the 40% of the adults without any bank account, the onboarding process will be the key factor for the next generation of fintech products to boost the financial inclusion.

The design patterns we will apply to provide this user experience definitely will be the silver bullet for the success of the product itself.

Source: https://globalfindex.worldbank.org/chapters/account-ownership

Product Design – How can design help the Financial Inclusion to grow?

How can design help the Financial Inclusion to grow?

Financial inclusion is a key enabler to reducing poverty and boosting prosperity.

Financial inclusion means that individuals and businesses have access to useful and affordable financial products and services that meet their needs – transactions, payments, savings, credit and insurance – delivered in a responsible and sustainable way.

Digital financial technology, or “fintech,” and particularly the global spread of mobile phones, has facilitated expanding access to financial services to hard-to-reach populations and small businesses at low cost and risk

Source: http://www.worldbank.org/en/topic/financialinclusion/overview

Design Events – Il Fintech Design Summit 2018 di Londra

London Design Fintech 2018
London Design Fintech 2018

La scorsa settimana ho partecipato al Fintech Design Summit 2018 svoltosi a Londra. Il primo evento interamente dedicato alla progettazione di prodotti finanziari digitali (fintech).

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