In this post, I’ll continue to reflect on the leadership patterns in management and parenting that consistently connect these two worlds. Whether you’re overseeing a team of 15 or wrangling two little rascals fighting over a Lego brick, the challenges you face are quite similar: nurturing growth in others while navigating uncertainty.
Continue reading THREE LEADERSHIP PATTERNS IN MANAGEMENT AND PARENTING: THE ONLY DIFFERENCE IS THE BUDGET (AND THE LEVEL OF CHAOS)Category: DESIGN DUTY

I am 100% up to evangelizing the Human-Centered Design approach in order to solve people’s problems.
THE ALCHEMY OF DESIGNING SUCCESSFUL EXPERIENCES
When it comes to the alchemy of designing successful experiences, there are three key ingredients that come into play to unlock value for both customers and businesses. We need to know what they are and how they can be combined. Service Design, System Design and Business Design are the bedrock of any successful product experience. If you master these key ingredients, you will also master the design thinking practice.
Continue reading THE ALCHEMY OF DESIGNING SUCCESSFUL EXPERIENCES